WebSep 21, 2015 · Customers can file a complaint against a motor carrier or broker online or call 1-888-DOT-SAFT (1-888-368-7238). To check a moving company's FMCSA registration information and history, go to the Protect Your Move look-up page for household goods carriers. You may also wish to check the company's status with the Better Business Bureau. WebJan 29, 2015 · The Federal Motor Carrier Safety Administration (FMCSA) has strengthened consumer protections when you utilize a broker to arrange for the transportation of your Household Goods. ... File a complaint electronically using the Household Goods Consumer Complaint Web Site or by dialing the toll-free number at …
PIA - Safety Violations and Household Goods Consumer …
WebThe FMCSA issued new rules and regulations impacting movers, shippers, brokers, and carriers. Please read the updated FMCSA household goods policies below. If you have questions, do not hesitate to give the Moving Authority team a phone call on new policys. (702) 333-2430 WebThe National Consumer Complaint Database (NCCDB) allows consumers to file complaints regarding household goods moving companies, including brokers, carriers and freight forwarders. This system also allows HHG companies the ability to view the individual details of the complaints and to challenge duplicate or fraudulent complaints. phone house vitoria
NCCDB - National Consumer Complaint Database
WebComplaints, safety information and company contact information can be viewed by selecting a carrier from the resulting list. A company with no safety rating should not be viewed as an unsafe operation based on this … WebAug 1, 2024 · In 2012, FMCSA received more than 3,100 consumer complaints about household goods movers, up from 2,851 in 2011. Among the most common complaints are shipments being held hostage, loss and damaged goods, delay of shipments, unauthorized movers, and deceptive practices such as unwarranted overcharges. WebMar 24, 2024 · FMCSA does not refund application fees. Descriptions of the different types of interstate Operating Authority for which carriers would file the OP-1 form are as … how do you open your history